Operations Coordinator

Avison Young

Our Story
About You:
You are a high achiever looking to thrive in a fast-paced environment. You take pride in your own work but are comfortable collaborating with a team of highly motivated individuals. You can communicate clearly and concisely with teammates and clients, and you enjoy strong company culture and camaraderie. You can navigate multiple corporate functions, including global lines of service and corporate centers of excellence. You possess strong interpersonal skills and are willing to take on diverse tasks to achieve the team’s common goal. You value personal and professional growth and are ready to take the next step in advancing your career.

If this sounds like you, well, then you will love the culture at Avison Young!

About Us:
Avison Young is a global commercial real estate brokerage and advisory firm, offering transaction, management, financial and consulting services. We’ve designed our corporate structure to best serve our clients by enhancing collaboration across our organization.

Real estate can have an enormous positive impact on people’s lives – and we’re in the business of making spaces and places work better for people. Our purpose is to create real economic, social and environmental value as a global real estate advisor, powered by people.

We care about each other and we have each other’s backs. This makes AY a great place to be a client, and a great place to work. We support the whole person and their complete wellness – economic, mental and physical – because what’s best for our business comes from our people bringing their whole selves to work.

Overview
About the role:

Client Services Coordinator, Markham ON

Reporting to the Principal, Executive Vice President & Canadian Leader, Valuation & Advisory Services, this role includes daily real estate administrative support in a fast-paced environment. As a Client Services Coordinator (“CSC”), you will be responsible for supporting administrative and corporate initiatives along with general office administration to our valuation and advisory teams. Your responsibilities will be an exciting mix of providing appraiser support, transaction administration, all while coordinating RFP’s, presentations and engagement letters.

The ideal candidate will have either a minimum of two years’ administration experience and/or a diploma/degree relevant to commercial real estate is an asset. This role is suited for someone who is passionate about real estate and whose preference is to have a successful real estate career in an administrative capacity.
Responsibilities
The key responsibilities of the Client Services Coordinator include, but are not limited to, the following:

ADMINISTRATION:
• Provide administrative support for internal and external correspondence including file management, scanning, photocopying, organizing and distributing materials.
• Valuation accounting, accounts payable, accounts receivable and data entry
• Management of client information requests including preparation of reports and filing.
• Provide administrative support for correspondence (cover letters, RFPs, memos, reports, offers, agreements, valuations, invoices, etc.) mailings, handling phone calls, expense reports, scheduling appointments and conference calls, etc.
• Assist in coordinating client events and meeting preparation.
• Schedule meetings, appointments, property tours and travel plans
• Proofread copy for spelling, grammar and layout making appropriate changes; responsible of accuracy and clarity of final copy.
• Work closely with valuation and advisory team on various initiatives and special projects
• Reception relief as required
• Mail, couriers & deliveries
• Coordinating with staff for new program roll outs
• Dealing with outside vendors
• Implementation of new policies, training etc.

MARKETING:
• AIC magazine, deadlines for new ads & paperwork for new contracts
• Organizing deliverables for conference sponsorships
• Preparing templates for universal documents

RESEARCH:
• Conduct market information research through various sources including CRM and third-party databases such as MLS, Altus, CoStar etc.
• Update CRM database with current market and client information.
Qualifications
To perform this job successfully, an individual must be able to perform each essential task at an above average level. The requirements listed below are representative of the knowledge, skill and/or ability required:

• Minimum two years’ administration experience. Diploma/degree relevant to commercial real estate is an asset
• Advanced knowledge and efficient use of business suite computer programs including Word, Excel, PowerPoint, Outlook
• Possess characteristic traits of independent thinking, self-starting initiative while working well in a team-oriented environment.
• Must be able to handle flexibility in task management while having a keen eye for detail
• Ability to read, analyze, interpret and create general business documentation.
• Ability to write reports, business correspondence and format presentations.
• Excellent and effective verbal and written communication skills.
• Excellent proofreading and editing skills.
• Ability to multi-task, utilize effective time management skills, and be able to recognize and respond to time sensitive issues and tasks.
• Ability to work efficiently under pressure with multiple timelines and with limited direction/ supervision.
• Ability to maintain discretion regarding personnel and industry-related matters.
• Attitude — positive, always seeking to better our team, reaching out to bring value.

Our Equal Opportunity Commitment
Avison Young practices as an equal opportunity employer in all services locations around the world. We are committed to building and maintaining a workforce diverse in experience, skills and knowledge with uniformity in service excellence, commitment and integrity.

The firm maintains a strict policy to ensure employment opportunities are equal and do not discriminate based on race, color, religion, creed, age, sex, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, protected veteran or military service status, or any other elements protected by law.

For those requiring assistance with disabilities, information relating to the need for accommodation and accommodation measures will be addressed confidentially.

Avison Young is committed to employing the best talent with the most fair and equitable recruitment practices. Apply with us TODAY!

To apply for this job please visit canada-english-avisonyoung.icims.com.

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